Support

Common questions

How do I share my plan with my family? Household → Invite someone. They sign in to Hearthplate and enter the code.

Why don't I see "Ask about this recipe", name suggestions or the fridge photo feature? The on-device features need an iPhone with Apple Intelligence turned on (iPhone 15 Pro or newer). Everything else works on any iPhone.

How do dinner prices work? Add your ZIP code and a budget per serving in Household. Prices are estimates from a nearby Kroger-family store, so they are rough and can differ from what you pay.

My Kroger cart didn't update. Household → Kroger → Relink, then try "Add to Kroger cart" again.

How do I use the Apple Watch app? Install Hearthplate on your iPhone and open the Watch app on the phone to install it on your watch. Tonight's dinner and the recipe open on your iPhone appear on the watch, and timers work from either one.

How do I manage or cancel Hearthplate Plus? In the iPhone Settings app, tap your name → Subscriptions. One subscription covers your whole household.

How do I delete my account? Settings → Delete account. See the privacy policy for what's removed.